ABOUT US
autus consulting provides consultancy and
strategic advice in the selection and implementation of software technologies which drive business growth and enable your business to scale. Our focus is not on the technology itself, but rather its application and implementation to ensure that it makes a
significant impact to your bottom line.
We advise organisations on the selection and
implementation of Customer Relationship
Management (CRM), Customer Experience (CX), Sales Force Automation (SFA) & Marketing Automation (MA) solutions.
We also provide Digital Marketing & Automation Services via our Autus Digital and Your Marketing Dept Online team.
WHAT WE DO
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Struggling to generate sufficient / quality sales leads?
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Losing customers, don't know why?
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Want to grow your business, not sure how to?
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Finding it difficult to leverage various channels and digital technology to deliver a great customer experience?
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Not getting value from your existing/failed CRM solution or need to implement one?
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Are your customers experiencing an inconsistent and disjointed customer service and journey?
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Do you need to improve your sales & marketing efficiency and effectiveness?
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Would your business benefit from making better use of your customer data?
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Want to get started with Customer Experience and/or CRM and don't know where to begin?
If you have any of these challenges - we can help!
Transforming & Growing your business through Next-Generation CRM, Sales & Marketing Automation and Customer Experience (CX) Solutions
NEXT-GENERATION CRM
Multichannel marketing software to deliver demand generation excellence:
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360 customer view
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Segmentation
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Lead management
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Lead scoring
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Campaign management
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Marketing calendar
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Email marketing
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Event management
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Omnichannel communication
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Loyalty / reward management
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Mobile capabilities
Sales force automation to manage the complete sales cycle - from lead to repeat sales:
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Business process management
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Opportunity management
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Orders and invoices
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Sales forecasting
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Products and services
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Collaboration tools
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Quote management
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Contract management
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Document flow automation
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Project Management
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Field sales
Innovative customer service tools to deliver exceptional customer experience:
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Agent workplace
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Case management
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Problem management
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Service catalogue
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Field service
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Customer portal
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Knowledge management
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Service level management
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Feedback management
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Omnichannel communications
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Business process management
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ITIL processes
FREE GUIDES ON DIGITAL MARKETING
Landing Pages
Marketing Automation
Dynamic Content
“Gillies Technical Services got in touch with Tom at Autus Consulting Ltd to implement a CRM and email marketing solution that could serve our daily business operations and lay a solid foundation for our ambitious growth plans moving forward. Having experienced Autus Consulting’s services at a previous business, our founders had no hesitation in choosing them as our key business partner of choice in the CRM, Digital Marketing and Automation space, as quite simply they deliver efficient, effective and economic solutions which will continue to provide significant benefits to our business short and long term.
I highly recommend getting in touch with Tom as he can really help take your business up a notch."
— Stephen J. McKillop, Co-Founding Director, Gillies Technical Services Ltd
LOVE YOUR CUSTOMERS AND THEY WILL LOVE YOU BACK
SCHEDULE YOUR FREE CRM CONSULTATION
Many businesses fail in their approach to CRM and subsequently this results in no or very little value to an Organisation and its Customers.
We believe nothing is ever for free, a bit contradictory to our offer of a “Free CRM Consultation". In that
sense we ask you to complete in advance a questionnaire so that Autus Consulting can
understand your current business CRM Maturity and Readiness and provide optimum value for the limited
“Free” Consultations we are able to offer each month.
CRM Assessment
Once you have completed our CRM
questionnaire, selected a suitable time
and date for our discussion, we will
start our preparations so as to ensure
we obtain as much information about
your CRM challenge and requirements
during our 30 minutes free consultation
dialogue.
Feedback
We will provide a report and discuss our recommendations for moving forward with your CRM challenge and an indication of fit for purpose solutions or / and how to address the various issues associated with your
existing/future CRM implementations.
We offer a true independent perspective to help you take a qualified decision on your CRM journey ahead.
Ready for CRM
If you are happy with our advice, we
would like to agree how we can help
support you in moving forward with the
best solution. We will help with your
CRM transformation and ensure value
realisation from your CRM technology,
processes and best practices and
ultimately help grow your business
accordingly.
IN THE NEWS
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